Contact us

Questions, feedback or more information needed?

Is your question not answered on one of our information pages or is something not entirely clear? Send an email to admin@kikimormarket.com . Please include your name, contact telephone number and the city where you live. Please share product photos when asking about sales service.

Customer service - opening hours:

Monday to Friday from 9:00 a.m. to 5:00 p.m. Saturday from 10:00 a.m. to 6:00 p.m. Closed on Sunday.

Frequently asked Questions:

Q: How long does it take to receive my package?

A: Please note that it takes us an average of 3 to 7 days to process your order before shipping. Rest assured, we are doing everything in our power to get your order to you as quickly as possible! Once your order has been dispatched, the estimated delivery time is between 14 and 30 days depending on the country or region. Please take into account public holidays, which could affect delivery times.

Q: What is the company's return policy?

A: After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from receipt of your item to process your return or exchange.

Q: How can I contact you about my order?

A: You can contact us by email at admin@kikimormarket.com or using the form located on this page.

Customer service - opening hours:
Monday to Friday from 9:00 a.m. to 5:00 p.m
Saturday from 10:00 a.m. to 6:00 p.m
Closed on Sunday.

Email: admin@kikimormarket.com (We will reply to the email within 48 hours. Please be patient and wait.)